Watch the video. Listen and repeat to improve your pronunciation. Complete the exercise below.
before we do • all of that • Can you bring • how the accident happened • I don't think • was coming • at the exit • the other • will be • we're going to have to • Could I have • Can you give me • will be looking • brought • I need you to • before I backed out • do you have • report an accident • is parked • It happened • was hurt
Click and Drop: click on a word in the box above and then in the correct space. Check your answers. What is your score?
| At Brenda's Office |
| BRENDA: ICBC, ICBC ... Insurance Corporation of BC, Dial-a-Claim, 520-8222. |
| 5-2-0-8-2-2-2. |
| RECEPTIONIST: Hello, ICBC. How can I help you? |
| BRENDA: Hello. I'd like to . |
| RECEPTIONIST: Okay. your name, address, and telephone number? |
| BRENDA: My name is Brenda Hooper, that's H-o-o-p-e-r, and my address is 1534 |
| Pine Street, Apartment 214. And my phone number is 734-1207. |
| RECEPTIONIST: Okay. give me your driver's licence, your licence plate number, your registration number, and your car insurance information. |
| BRENDA: Yes, I think I have right here. |
| RECEPTIONIST: How many vehicles were in the accident? |
| BRENDA: Two. |
| RECEPTIONIST: Did you get driver's information, too? |
| BRENDA: Yes, I did. |
| RECEPTIONIST: Good. I'll need that information in a moment. But first, I'll give you your claim number. |
| BRENDA: Okay. |
| RECEPTIONIST: It's E-1-7-9-8-6-2-8 |
| BRENDA: E-1-7-9-8-6-2-8. |
| RECEPTIONIST: your car in at one p.m. next Tuesday? |
| BRENDA: Yes, I think I can. |
| RECEPTIONIST: Okay. Your appointment Tuesday at one. Now when did the accident happen? |
| BRENDA: today, March twenty-first, at about 2:30 in the afternoon. |
| RECEPTIONIST: And where did it happen? |
| BRENDA: It happened of a parking lot on Maple Street. |
| RECEPTIONIST: And can you tell me ? |
| BRENDA: Yes, I was backing out of the parking stall .... |
| At ICBC |
| BRENDA: Hi, my name is Brenda Hooper. |
| ADJUSTER: Yes, yes, Ms. Hooper. your claim file, please? |
| BRENDA: Yes, here it is. |
| ADJUSTER: And all your information with you—your car insurance, your vehicle registration? |
| BRENDA: Yes, I everything. |
| ADJUSTER: Okay. An estimator at the damaged vehicle while we |
| double-check your claim. |
| BRENDA: Okay. My car right over there. And the damage is on the rear |
| left side. |
| ADJUSTER: Okay. We'll get to that later. Now, how did it happen? |
| BRENDA: Well, that the accident was entirely my fault. I mean, I checked for other cars . It's just, I couldn't see around that parked van. And the other truck so fast .... |
| ADJUSTER: Okay. Well, take a formal statement from you. |
| BRENDA: Fine. I'm just thankful no one . |
| ADJUSTER: For sure. Now, the statement, let's make sure the information in the file is correct. Could I have your documents? |
| BRENDA: Sure. |
This exercise has been made using a free generator and script at Random Idea English
Video courtesy TRU University – Open Learning Division
Video courtesy TRU University – Open Learning Division
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